Communication tools

Auxilio Collaboration offers all the tools needed to communicate with your colleagues, customers and suppliers. Using your preferred applications or the included web interface it will possible for you to access the information you require from the office or while travelling.

E-mail server

E-mails

E-mails are now an essential tool for companies of all sizes. Auxilio Collaboration gives you all the features you require to use them as an effective communication solution.

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  • Behind the e-mail feature there are a number of services that allow your to receive only the messages that are relevant to your business. Spam and viruses are blocked by a sofisticated set of filters that are kept constantly up to date and that minimise the risk of classifying e-mails that you may need as Spam.

    The individual stages of the multi-stage filter are perfectly tuned to each other. The procedures determine probabilities as to whether a particular mail is spam. The combined evaluation of the probabilities ensures the reliable identification of spam. E-mail messages that seem to be spam are tagged and delivered to the mailboxes.

    The tarpit emulation makes spammers believe they are confronted with a so-called tarpit. Tarpits are used to harm spammers so they abort the transmission when they suspect the receiving mail server could be a tarpit.

    Graylisting exploits the fact that spammers endeavor to send out large numbers of E-Mails within a short period of time. Unlike a regular mail server, they do not respond to the request to resend the mail after a few minutes.

    Sender addresses frequently used for spam mail are recorded in realtime blackhole lists (RBL) and DNS blacklists (DNSBL). The lists, which are managed centrally and are therefore always up to date, are queried online. The reputation filter uses the classification of a large network of participating users in order to distinguish spam from legitimate E-mail. Based on the properties of an E-Mail, the heuristics check the probability of spam. For this purpose, the mail contents are examined for various criteria, such as entries in header fields, too many HTML tags, or keywords. More than 800 heuristics are included in the assessment.
    To circumvent detection methods, spammers often adapt their mails only slightly. The self-learning filter uses the insight from previously examined spam mail for identifying variants.
    If staff members are to be enabled to influence the detection of spam, the trainable filter can be used. Mail stored in the "Spam" or "Ham" folders affect the calculated spam probability of future E-mails.
    The administrator can configure additional filters for header entries and attachments. In this way, certain file types (MIME and extensions) in attachments and certain header entries can be filtered directly.

    • Protocols:
      • POP3, IMAP, SMTP, ESMTP
      • Multidrop, SMTP-AUTH, TLS
    • Spam filter
      • Live Spam Protection
      • Email Greylisting
      • Razor Check
      • Reputation Filter
      • SPF Check
      • Definable Black/ Whitelists
      • Trainable Bayes Filter
      • DNS Blacklists
      • Image and PDF filter
      • Tar pit emulation
      • MIME filter
      • Header filter
    • Multiple engines Antivirus
    • Quotas management
    • E-Mail relaying
    • Administration of several mail domains from one server
    • Flexible E-mail retrieval (time, protocol)
    • E-mail distribution list functions

DocumentsGestione Documenti

Users can save their documents, on the Auxilio Collaboration Server, inside folder to which they have been granted access. Once on the Collaboration Server those document can be made accessible also from the Internet using the secure user interface.

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  • In few clicks is possible to create folders with specific permissions so that users, or groups of users, will have access only to the folders assigned to them.

    Auxilio's web interface allows you to access your documents even while out of the office and gives you a search tool that finds what you are looking for also inside Microsoft/Open/Libre Office documents and other types of files.
  • File sharing

    • Windows file shares (SMB)
    • Apple OS X file shares (AFP)
    • FTP
    • NFS
    • User and group management
    • Quotas
    • Virus protection
    • Data synchronization
    • LVM

Instant messaginginstant messaging

To limit the use of instant messaging applications that use external services, like Skype or MSN, you could use the integrated instant messaging solution which allows all users to communicate in real time but without opening potentially dangerous connections with external servers.

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  • Sending messages to colleagues is surely an easy and efficient way but SMS could be expensive and other web based systems could be more complicated and often could lead to security breaches.

    The Instant Messaging features included in Auxilio Collaboration allows you to communicate in real time with your colleagues with no additional costs and keeps your network and PCs safe.

Virtual Private Networks (VPN)Virtual Private Networks (VPN)

With Auxilio is very simple to create secure connections for home workers or branch offices. Using VPNs is possible to share resurces with single users working from any location around the world and remote offices with many users.

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  • It is more common, not only in large organisations, that users may want to connect to the corporate network from home or from a client office or to interconnect various offices together. To allow this kind of remote connections is important to use methods that do not allow unwanted visitors to get into your network.

    Auxilio Collaboration includes various methods that could be used to create this kind of secure connections based on PPTP or IPSEC protocols. Optionally also SSL VPNs can be configured so that users can connect using a simple web browser and access not only the shared documents but also their physical or virtual PCs.
  • Protocols supported:

    • IPsec with X.509 or PSK support
    • SSL VPN (optional)
    • OpenVPN (optional)
    • PPTP
    • DynVPN
    • CA for PKI
    • CRL